According to a global survey of nearly 1,300 professional test and measurement engineers conducted by Tektronix, test and measurement engineers are seeking longer lasting products and more technical support to keep pace with rapid advancements in technology. Designed to provide greater insight into the technologies, challenges and opportunities faced by engineers, the results showed what engineers want and need from test and measurement manufacturers, and the quality and attributes they demand from their instruments.
Long instrument lifetime with higher reliability
Engineers want a long lifetime from their instruments, according to the survey conducted between April and May 2021. Over a third of respondents (approximately 36%) expect equipment to last more than ten years, while around one fifth (roughly 21%) demand a lifetime of more than five years, backing up findings that engineers place a high value on instrument reliability.
Engineer respondents say they want to protect their investment and get continued value from their purchase, which is in-line with organizations offering continuous service and technical support. Tektronix offers various warranty lengths by product type. Calibration and repair support for each product typically continues for a minimum of five years after production ends.